How to Pass Your ITIL-4-FOUNDATION Exam
Passing the ITIL-4-FOUNDATION exam requires a solid understanding of the ITIL framework and its key concepts, as well as a thorough knowledge of the exam objectives. Here are some tips to help you prepare for and pass the exam.
Topics Covered in the ITIL-4-FOUNDATION Exam
The ITIL-4-FOUNDATION exam covers a broad range of topics related to the ITIL framework, including the four dimensions of service management, the service value system, service value chain activities, key ITIL practices, and more. The exam also focuses on the application of ITIL concepts to real-world scenarios.
Exam Objectives
The ITIL-4-FOUNDATION exam is designed to test your knowledge of the ITIL framework and your ability to apply it in practical situations. The exam objectives include:
- Understanding the key concepts of service management
- Understanding the four dimensions of service management
- Understanding the service value system
- Understanding the service value chain
- Understanding key ITIL practices and their application
- Understanding the purpose and components of the ITIL certification scheme
Exam Details
The ITIL-4-FOUNDATION exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam, and you must score at least 65% (26 out of 40) to pass. The exam is delivered online, and you can take it from anywhere with an internet connection.
The cost of the ITIL-4-FOUNDATION exam varies depending on your location and the exam provider. In general, the cost ranges from $150 to $500. You can register for the exam through an accredited ITIL training provider or through the official ITIL website.
Who Should Take the Exam?
The ITIL-4-FOUNDATION exam is ideal for IT professionals who are new to the ITIL framework and want to gain a foundational understanding of its key concepts and principles. The exam is also suitable for ITIL practitioners who want to refresh their knowledge or earn a new certification.
Exam Structure
The ITIL-4-FOUNDATION exam is a multiple-choice exam that consists of 40 questions. The questions are designed to test your knowledge of the ITIL framework and your ability to apply it in practical situations. You have 60 minutes to complete the exam, and you must score at least 65% (26 out of 40) to pass.
Related Books
There are several books that can help you prepare for the ITIL-4-FOUNDATION exam, including:
- ITIL Foundation: ITIL 4 Edition by Axelos
- ITIL Foundation Exam Study Guide by Liz Gallacher and Helen Morris
- ITIL 4 Foundation: An Introduction to IT Service Management by Jan van Bon
- ITIL Foundation Essentials: The Exam Facts You Need by Claire Agutter
ITIL Foundation: ITIL 4 Edition by Axelos is the official guide to the ITIL 4 Foundation exam. It provides a comprehensive overview of the ITIL framework and covers all the topics and concepts that are tested on the exam. The book also includes practice questions and case studies to help you prepare for the exam.
ITIL Foundation Exam Study Guide by Liz Gallacher and Helen Morris is a comprehensive study guide that covers all the topics and concepts that are tested on the ITIL-4-FOUNDATION exam. The book includes practice questions and quizzes to help you test your knowledge and prepare for the exam.
ITIL 4 Foundation: An Introduction to IT Service Management by Jan van Bon is a comprehensive guide to the ITIL 4 Foundation exam. The book provides an overview of the ITIL framework, its key concepts and principles, and its application in real-world scenarios. It also includes practice questions and case studies to help you prepare for the exam.
ITIL Foundation Essentials: The Exam Facts You Need by Claire Agutter is a concise guide to the ITIL-4-FOUNDATION exam. The book provides an overview of the ITIL framework and its key concepts and principles, as well as exam tips and practice questions to help you prepare for the exam.
In addition to these books, there are also many online resources available that can help you prepare for the ITIL-4-FOUNDATION exam, including practice exams, study guides, and video tutorials. It is important to choose a study resource that aligns with your learning style and preferences.
In summary, passing the ITIL-4-FOUNDATION exam requires a solid understanding of the ITIL framework and its key concepts, as well as a thorough knowledge of the exam objectives. By using study resources such as books, online courses, and practice exams, you can prepare for the exam and increase your chances of success. Good luck!