ITIL® ITIL Service Capability Operational Support and Analysis Exam
Pass ITIL® ITIL Service Capability Operational Support and Analysis Exam in First Try Guaranteed!

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ITIL Service Capability Operational Support and Analysis (OSA) exam is one of the certification exams under the ITIL framework. This exam is aimed at IT professionals who want to develop their skills in managing IT operations and services. Here are some tips to help you pass your ITIL Service Capability OSA exam:
The ITIL Service Capability OSA exam covers the following topics:
The ITIL Service Capability OSA exam is a closed-book, multiple-choice exam that consists of eight questions. The passing score is 70% (28 marks out of 40). The exam duration is 90 minutes, and it is delivered online through a proctor. The cost of the exam may vary depending on the region and the delivery method. Candidates should check with their local exam center or training provider for specific pricing information.
The ITIL Service Capability OSA exam is designed for IT professionals who are involved in managing and delivering IT services. This includes IT operations managers, service desk managers, incident managers, problem managers, and other IT professionals who want to enhance their knowledge and skills in operational support and analysis.
Here are some books that can help you prepare for the ITIL Service Capability OSA exam:
By following these tips and studying the relevant materials, you can improve your chances of passing the ITIL Service Capability OSA exam and enhancing your IT service management skills.
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