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Ace the ITIL certification exam with our comprehensive ITIL Exam Questions and Answers. Our product is designed to give you the confidence and knowledge needed to pass the exam on your first try. With over 356 practice questions and detailed answers, you can assess your understanding of the exam material and identify areas where you need improvement. Our product also includes explanations for each answer, so you can understand the reasoning behind the correct choice. With our ITIL Exam Questions and Answers, you'll be well-prepared and ready to succeed on exam day.
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ITIL Foundation Exam Preparation Guide
If you're interested in obtaining an ITIL Foundation certification, then you're on the right track. The IT Infrastructure Library (ITIL) is a framework for IT service management that has been widely adopted by organizations worldwide. It provides a set of best practices for delivering high-quality IT services and improving customer satisfaction. The ITIL Foundation certification is the entry-level qualification in the ITIL framework.
Exam Objectives:
The ITIL Foundation exam is designed to test your understanding of the ITIL framework and its key concepts. The exam objectives are:
- Service management as a practice
- The ITIL service lifecycle
- Key principles and models of ITIL service management
- Generic concepts of IT service management
- Selected processes
- Selected functions
- Selected roles
- Technology and architecture
- ITIL qualifications scheme
The exam consists of 40 multiple-choice questions, and you will have 60 minutes to complete it. The passing score is 65% (26 out of 40 questions must be answered correctly). The exam can be taken either online or in person at an accredited testing center.
Exam Details:
The cost of the ITIL Foundation exam varies depending on your location and testing center, but it typically ranges from $150 to $300. The exam is delivered through PeopleCert, a global examination organization, in partnership with AXELOS, the owner of the ITIL framework.
The exam format is multiple-choice, and you will have one hour to complete it. You can take the exam either online or in person. If you choose to take the exam online, you will need a computer with a webcam and microphone, a stable internet connection, and a quiet, well-lit room. You will also be monitored by a proctor during the exam to ensure the integrity of the testing process. If you prefer to take the exam in person, you will need to find an accredited testing center near you.
The ITIL Foundation exam is an entry-level certification that is recommended for IT professionals who are new to ITIL or who have some experience in IT service management. It is also suitable for non-IT professionals who need a basic understanding of IT service management concepts.
Related Books:
There are several books available that can help you prepare for the ITIL Foundation exam. Here are a few recommended titles:
- "ITIL Foundation Exam Study Guide" by Liz Gallacher and Helen Morris
- "ITIL Foundation All-in-One Exam Guide" by Jim Davies
- "Passing Your ITIL Foundation Exam" by Christian F. Nissen
These books provide comprehensive coverage of the ITIL Foundation syllabus and include practice exams and sample questions to help you prepare for the exam.
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