ITIL® ITILSC-OSA Exam
Pass ITIL® ITILSC-OSA Exam in First Try Guaranteed!

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The ITIL Service Capability Operational Support and Analysis (ITILSC-OSA) exam is one of the modules in the ITIL Intermediate level certification. The exam is aimed at IT professionals who are interested in learning how to optimize IT services and operations using the ITIL framework. The exam is 90 minutes long and consists of eight multiple-choice, scenario-based questions. The exam is closed-book and requires a passing score of 70% to receive certification. The exam is delivered through an Accredited Training Organization (ATO) or through an online proctoring service.
The cost of the ITILSC-OSA exam varies depending on the ATO or online proctoring service chosen. Typically, the cost ranges from $300 to $500.
The ITILSC-OSA exam consists of eight multiple-choice, scenario-based questions. Each question presents a scenario and asks candidates to apply their understanding of the ITIL Operational Support and Analysis processes to identify the best course of action. The questions are designed to test candidates' knowledge of the policies, principles, and activities involved in the ITIL Operational Support and Analysis processes, as well as their understanding of how the processes can be integrated into the Service Management Lifecycle. The exam is closed-book and must be completed in 90 minutes. Candidates must achieve a passing score of 70% to receive certification.
The ITILSC-OSA exam is aimed at IT professionals who are interested in optimizing IT services and operations using the ITIL framework. This includes IT managers, IT operations managers, network operators, and anyone involved in the design, implementation, or management of IT services. Candidates should have completed the ITIL Foundation certification and should have experience working with ITIL processes in a professional environment before taking the ITILSC-OSA exam.
The ITILSC-OSA exam is an important certification for IT professionals who want to optimize IT services and operations using the ITIL framework. The exam covers a wide range of topics related to the Operational Support and Analysis processes in the ITIL Service Lifecycle, including policies, principles, and activities involved in the processes, as well as roles and responsibilities and technology considerations. To pass the exam, candidates should have a good understanding of the ITIL framework and should have experience working with ITIL processes in a professional environment. A variety of resources, including books and training courses, are available to help candidates prepare for the exam.
Our study package and exam questions aren’t meant to replace every resource out there—but it is crafted to be your most reliable companion on the road to exam success. With powerful, easy-to-use tools designed to keep you focused, motivated, and actually learning, we’re here to make sure your study time truly pays off.
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Microsoft Azure - 104
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