The IBM C9020-971 IBM Enterprise Storage Technical Support exam is a certification exam that is designed to test the candidate's knowledge and skills in the area of enterprise storage technical support. The exam is intended for technical support professionals who work with IBM enterprise storage solutions. The exam is computer-based and is available in multiple languages. The exam consists of 60 multiple-choice questions, and the candidate is given 90 minutes to complete the exam. The cost of the exam varies by country, but it is typically around $200 USD. The passing score for the exam is 64%.
The exam is delivered through Pearson VUE, a global testing company that specializes in certification exams. The exam format is computer-based, and the candidate will need to go to a Pearson VUE testing center to take the exam. The exam is available in multiple languages, including English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, and Traditional Chinese.
- Installation and configuration of IBM Enterprise Storage solutions
- Performance optimization and tuning of IBM Enterprise Storage solutions
- Troubleshooting and problem resolution of IBM Enterprise Storage solutions
- Storage virtualization technologies
- Data protection technologies and solutions
- Storage management tools and utilities
The exam objectives cover a range of topics related to enterprise storage technical support, including installation and configuration, performance optimization and tuning, troubleshooting and problem resolution, storage virtualization, data protection, and storage management tools and utilities. The exam questions are designed to test the candidate's ability to apply their knowledge and skills in these areas to real-world scenarios.
- IBM Spectrum Virtualize: HyperSwap and Planning Guide
- IBM Spectrum Scale: Basic Administration for Version 5.0
- IBM TS4500 R6 Tape Library Guide
- IBM DS8000 Copy Services for IBM z Systems
- IBM Spectrum Scale: Advanced Administration and Monitoring for Version 5.0
These books cover a range of topics related to IBM Enterprise Storage solutions and can be used to prepare for the C9020-971 exam. The books provide detailed information on installation, configuration, performance optimization, troubleshooting, and management of IBM Enterprise Storage solutions. The books are written by IBM experts and are designed to be accessible to technical support professionals with a range of experience levels.
By preparing for the exam using these resources, candidates can increase their chances of passing the C9020-971 exam and earning their IBM Enterprise Storage Technical Support certification.