1Z0-1038-20 Practice Exam

Oracle Service Center 2020 Implementation Essentials

 1Z0-1038-20 Practice Exam
1Z0-1038-20 PDF 97 Questions
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Oracle 1Z0-1038-20 Practice Exam Questions and Answers, Oracle 1Z0-1038-20 Exam Dumps

All Oracle 1Z0-1038-20 certification exam dumps, study guide, training courses are created by a team of Oracle training experts. Myitguides.com's PDF and .EXM files contain realistic and relevant Oracle Service Center 2020 Implementation Essentials practice test questions and answers. This 1Z0-1038-20 exam dumps, study guide and training courses help you study and pass your exam effortlessly!

How to Prepare and Pass the Oracle 1Z0-1038-20 Exam

Are you a student aspiring to become an Oracle Certified Associate? The Oracle 1Z0-1038-20 exam is a crucial step in your journey towards achieving that goal. This article aims to provide you with accurate and up-to-date information on the exam, as well as actionable tips to help you prepare effectively and increase your chances of success.

About the Oracle 1Z0-1038-20 Exam

The Oracle 1Z0-1038-20 exam, also known as "Oracle Cross-Channel Contact Center Cloud Service 2020 Implementation Essentials," is designed to validate your knowledge and skills in implementing Oracle Cross-Channel Contact Center Cloud Service solutions. This certification demonstrates your expertise in utilizing the features and functionalities of the Oracle Contact Center Cloud Service platform.

The exam consists of multiple-choice questions that assess various aspects of implementing and managing the Oracle Contact Center Cloud Service. The topics covered include:

  • Understanding Oracle Cross-Channel Contact Center Cloud Service
  • Configuring Channels and Queues
  • Managing Contact Routing and Scripts
  • Integrating Oracle Contact Center Cloud Service with other systems
  • Monitoring and Reporting
  • Implementing Security and Access Control

It is important to note that the content and structure of the exam may be subject to change, so it is always advisable to refer to the official Oracle website for the most up-to-date information.

Tips for Exam Preparation

1. Familiarize Yourself with the Exam Objectives: The first step in preparing for the Oracle 1Z0-1038-20 exam is to thoroughly understand the exam objectives. Review the official Oracle documentation and study guides to gain a clear understanding of what topics and skills will be assessed.

2. Create a Study Plan: Develop a structured study plan that covers all the exam objectives. Allocate dedicated time for each topic and ensure you have sufficient time for revision and practice tests.

3. Utilize Official Oracle Resources: Oracle provides a range of resources to help you prepare for the exam. These include official study guides, documentation, whitepapers, and training courses. Make use of these resources to deepen your understanding of the subject matter.

4. Hands-On Experience: Gain practical experience by working with Oracle Contact Center Cloud Service. Familiarize yourself with its features, configurations, and best practices. The more hands-on experience you have, the better prepared you will be for the exam.

5. Practice with Sample Questions: Practice tests are a valuable resource for exam preparation. They help you become familiar with the exam format, identify areas where you need to improve, and build your confidence. Look for reliable practice tests and simulate the exam environment as closely as possible.

6. Join Study Groups and Forums: Engage with the Oracle community by participating in study groups and forums. Discussing concepts, sharing insights, and seeking clarifications can enhance your understanding and provide additional perspectives on the exam topics.

7. Time Management: Develop effective time management skills to ensure you can complete the exam within the allocated time. Practice answering questions within the time limits to improve your speed and accuracy.

8. Stay Updated: Keep yourself updated with the latest developments in Oracle Contact Center Cloud Service. Subscribe to Oracle blogs, newsletters, and forums to stay informed about new features, updates, and best practices.

9. Review and Revision: Set aside dedicated time for reviewing and revising all the exam topics. Focus on areas where you feel less confident and reinforce your understanding through additional study materials.

10. Take Care of Yourself: Finally, don't forget to take care of yourself during the preparation phase. Get enough rest, eat well, and engage in activities that help you relax and recharge. A healthy body and mind will contribute to better focus and concentration during the exam.


Preparing for the Oracle 1Z0-1038-20 exam requires a combination of in-depth knowledge, practical experience, and effective study strategies. By understanding the exam objectives, following a structured study plan, utilizing official Oracle resources, and practicing with sample questions, you can significantly increase your chances of passing the exam successfully. Remember to stay updated, seek support from the Oracle community, and take care of yourself throughout the preparation process. Good luck on your journey to becoming an Oracle Certified Associate!


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