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Exam Objectives:
The IBM C2010-659 exam, also known as Fundamentals of Applying IBM SmartCloud Control Desk V1, aims to test a candidate's knowledge and skills in various areas related to IBM SmartCloud Control Desk. The exam objectives include:
- Understanding the key concepts and features of IBM SmartCloud Control Desk.
- Installation, configuration, and deployment of IBM SmartCloud Control Desk components.
- Management of Service Requests, Incidents, Problems, Changes, and Releases in IBM SmartCloud Control Desk.
- Understanding and configuring the Service Catalog in IBM SmartCloud Control Desk.
- Understanding and configuring the Service Level Agreement (SLA) in IBM SmartCloud Control Desk.
- Understanding and configuring the Asset Management in IBM SmartCloud Control Desk.
- Understanding and configuring the Security in IBM SmartCloud Control Desk.
- Understanding and configuring the Reports and Analytics in IBM SmartCloud Control Desk.
It is recommended that candidates should have hands-on experience with IBM SmartCloud Control Desk to pass this exam successfully. The exam consists of 67 multiple-choice questions, and the passing score is 68%. Candidates have 90 minutes to complete the exam. The exam is delivered through Pearson VUE and costs $200 USD per attempt.
Exam Details:
The IBM C2010-659 exam is delivered in a proctored environment through Pearson VUE. Candidates can take the exam online or at a testing center. The exam costs $200 USD per attempt, and candidates must register for the exam on the Pearson VUE website.
The passing score for the exam is 68%, and candidates have 90 minutes to complete the exam. The exam consists of 67 multiple-choice questions, and the questions are presented in random order. Candidates can mark questions for review and return to them later during the exam.
Candidates must bring two forms of identification, one of which must be a government-issued photo ID, to the testing center or have the appropriate identification for online testing. Candidates must also agree to the IBM candidate agreement before taking the exam.
Related Books:
There are several books that can help a candidate prepare for the IBM C2010-659 exam, including:
- IBM SmartCloud Control Desk: An Introduction by IBM Redbooks
- IBM SmartCloud Control Desk V7.5 Implementation by Henrik Andersen, Pam Denny, and Chris Ducker
- IBM Maximo Asset Management and IBM SmartCloud Control Desk: Configuration Essentials by IBM Redbooks
- IBM SmartCloud Control Desk V7.5 Service Request Management by IBM Redbooks
Candidates can also find a variety of study materials and resources on the IBM website and through third-party vendors. Hands-on experience with IBM SmartCloud Control Desk is highly recommended for success on the exam.
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