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As a Genesys training expert, I can provide you with all the information you need to prepare for and pass your Genesys Cloud Certified Professional - Implementation exam. This exam is designed to test your knowledge and skills in implementing Genesys Cloud solutions. It is essential for those who want to work as a Genesys Cloud implementation specialist or consultant.
Exam Objectives:
The Genesys Cloud Certified Professional - Implementation exam tests the following topics:
- Understanding the Genesys Cloud platform
- Preparing the environment for implementation
- Configuring and deploying the Genesys Cloud platform
- Integrating Genesys Cloud with other systems
- Customizing and extending Genesys Cloud functionality
- Maintaining and troubleshooting Genesys Cloud implementations
The exam consists of 60 multiple-choice questions and lasts for 90 minutes. To pass the exam, you need to score at least 70%.
Exam Details:
The Genesys Cloud Certified Professional - Implementation exam is delivered through the Genesys certification portal. The exam fee is $375. The exam can be taken online, and you can schedule it at a time that is convenient for you. The exam is available in English and Japanese.
The exam is designed for professionals who have experience in implementing Genesys Cloud solutions. Candidates should have a good understanding of cloud-based technologies, networking, and security. Candidates are recommended to complete the Genesys Cloud Certified Associate training before taking this exam.
Related Books:
To prepare for the Genesys Cloud Certified Professional - Implementation exam, you can use the following books:
- Genesys Cloud Developer Guide: This book provides a comprehensive guide to developing and customizing Genesys Cloud solutions. It covers all the aspects of Genesys Cloud development, including user interface customization, integration with third-party systems, and reporting.
- Genesys Cloud Administrator Guide: This book provides a detailed guide to administering and maintaining Genesys Cloud solutions. It covers topics such as user management, security, data management, and system monitoring.
- Genesys Cloud Integration Guide: This book provides a guide to integrating Genesys Cloud with other systems, such as CRMs, ERPs, and other cloud-based applications. It covers integration options, best practices, and troubleshooting tips.
These books can help you prepare for the exam by providing a detailed understanding of Genesys Cloud solutions and their implementation.
In conclusion, passing the Genesys Cloud Certified Professional - Implementation exam requires a good understanding of Genesys Cloud solutions and their implementation. You should have experience in implementing Genesys Cloud solutions and a good understanding of cloud-based technologies, networking, and security. Using the recommended books and taking the Genesys Cloud Certified Associate training can help you prepare for the exam.
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