Pass the Genesys GCP-GC-ADM Exam with Confidence
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If you are planning to take the Genesys Cloud Certified Professional - Contact Center Admin (GCP-GC-ADM) exam, you must be well-prepared for the certification test. This exam is designed for professionals who want to demonstrate their proficiency in configuring and administering Genesys Cloud Contact Center solution.
Exam Objectives:
- Configure and manage Genesys Cloud user interface and access control
- Configure and manage call routing and queues
- Configure and manage telephony and media routing
- Configure and manage integrations and widgets
- Configure and manage interaction routing
- Configure and manage quality management
- Configure and manage workforce management
- Configure and manage analytics and reporting
The GCP-GC-ADM exam is designed for individuals who have experience working with Genesys Cloud Contact Center. It is recommended for Genesys Cloud administrators, developers, and consultants. The exam measures the candidates’ skills and abilities to install, configure, and manage the Genesys Cloud Contact Center solution.
Exam Details:
- Cost: $400 USD
- Passing Mark: 75%
- Time: 2 hours
- Delivery Method: Online, proctored
- Format: Multiple choice and multiple response questions
The GCP-GC-ADM exam is an online, proctored exam that consists of 70 multiple choice and multiple response questions. Candidates have 2 hours to complete the exam and must score at least 75% to pass. The exam is available in English, French, German, Spanish, Italian, Japanese, Portuguese, and Chinese (Simplified).
Related Books:
- Genesys Cloud Administration Guide
- Genesys Cloud User Guide
- Genesys Cloud API Reference
- Genesys Cloud Developer Guide
The Genesys Cloud Administration Guide provides comprehensive information on how to configure and manage the Genesys Cloud Contact Center solution. The Genesys Cloud User Guide offers step-by-step instructions on how to use Genesys Cloud for daily operations. The Genesys Cloud API Reference and Developer Guide are useful for individuals who want to develop custom integrations and applications on top of the Genesys Cloud platform.
Preparing for the GCP-GC-ADM exam requires dedication and a lot of practice. Candidates must have experience working with Genesys Cloud Contact Center and be familiar with the exam objectives. They should also study the recommended books and take advantage of the available training and resources offered by Genesys.
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You only need to send us a scanned copy of your test result, and we will process it accordingly. For further information please refer to our GUARANTEE policy here .
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