Pass the Apple SVC-19A Exam with Confidence
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Exam Details:
The SVC-19A exam is an Apple certification exam for Service Fundamentals. The exam costs $150 and candidates are required to achieve a minimum passing score of 75%. The exam is a computer-based test that lasts for 90 minutes. The exam is delivered through Pearson VUE testing centers worldwide. The exam consists of multiple-choice questions and covers topics related to Apple hardware, software, and services.
Exam Objectives:
- Customer Experience Skills
- ESD Precautions and Safety
- Embedded Battery Safety
- Service Fundamentals
- Troubleshooting and Repair
- Mac Hardware and Software
- iOS and iPadOS Hardware and Software
- iCloud and Other Apple Services
The SVC-19A exam covers a wide range of topics related to Apple hardware, software, and services. Candidates are expected to have a strong understanding of customer experience skills, ESD precautions and safety, embedded battery safety, service fundamentals, troubleshooting and repair, Mac hardware and software, iOS and iPadOS hardware and software, and iCloud and other Apple services. Candidates should be familiar with Apple's customer service and support policies and procedures, as well as Apple's warranty and repair programs.
Related Books:
- Apple Pro Training Series: macOS Support Essentials 11
- Apple Pro Training Series: iPhone and iPad Support Essentials
- Apple Training Series: AppleScript 1-2-3
- Apple Pro Training Series: Final Cut Pro X Advanced Editing
- Apple Pro Training Series: Motion 5
- Apple Pro Training Series: Logic Pro X
Candidates can use a variety of resources to prepare for the SVC-19A exam, including books, online courses, and practice tests. Apple offers a variety of training courses and resources for candidates, including the Apple Training website and the Apple Certified Support Professional (ACSP) certification program. Candidates can also use third-party resources, such as study guides and practice tests, to prepare for the exam.
Overall, passing the SVC-19A exam requires a strong understanding of Apple hardware, software, and services, as well as customer service and support skills. Candidates should be familiar with Apple's policies and procedures, as well as its warranty and repair programs. With the right preparation and study resources, candidates can successfully pass the SVC-19A exam and earn their Apple certification.
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