Pass the 600-455 Exam (Real Questions and Answers)

Designing Cisco Unified Contact Center Enterprise (UCCED)

 600-455 Test Questions and Answers

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Cisco 600-455 Exam Preparation Guide

Exam Overview:

The Designing Cisco Unified Contact Center Enterprise (UCCED) exam, also known as 600-455, is a certification exam offered by Cisco Systems. This exam tests a candidate's knowledge and skills in designing, deploying, and optimizing Cisco Unified Contact Center Enterprise solutions.

Exam Topics:

The Cisco 600-455 exam covers the following topics:
  • Contact Center Enterprise Architecture and Design
  • Designing the Contact Center Enterprise Infrastructure
  • Designing for High Availability and Scalability
  • Designing for Network and Security Requirements
  • Designing for Quality of Service (QoS) and Voice Quality
  • Designing for Media Resources and Applications
  • Designing for IVR and CTI Applications
  • Designing for Reporting and Analytics
  • Designing for Customer Interaction Management

Exam Objectives:

The Cisco 600-455 exam measures a candidate's knowledge and skills in the following areas:
  • Understand and describe the Contact Center Enterprise Architecture
  • Identify the components, functions, and features of the Contact Center Enterprise solution
  • Design the Contact Center Enterprise infrastructure to meet customer requirements
  • Design for high availability and scalability
  • Design for network and security requirements
  • Design for quality of service (QoS) and voice quality
  • Design for media resources and applications
  • Design for IVR and CTI applications
  • Design for reporting and analytics
  • Design for customer interaction management

Exam Details:

  • Cost: The cost of the Cisco 600-455 exam is $300 USD.
  • Passing Mark: The minimum passing score for the Cisco 600-455 exam is not disclosed by Cisco Systems.
  • Time: The Cisco 600-455 exam is 90 minutes long.
  • Delivery Method: The Cisco 600-455 exam is delivered through Pearson VUE, an online testing platform.
  • Format: The Cisco 600-455 exam is a multiple-choice and simulation-based exam.

Tips for Success:

  • Familiarize yourself with the exam topics and objectives
  • Use official Cisco training materials, such as the Designing Cisco Unified Contact Center Enterprise (UCCED) course
  • Practice using Cisco equipment and software in a lab environment
  • Participate in study groups or forums to network with other Cisco professionals
  • Stay current on industry developments and technology trends


The Cisco 600-455 Designing Cisco Unified Contact Center Enterprise (UCCED) exam is a comprehensive certification that covers a wide range of topics and objectives related to designing and deploying Cisco Unified Contact Center Enterprise solutions. To prepare for the exam, candidates should familiarize themselves with the exam topics, study official training materials, practice in a lab environment, network with other Cisco professionals, and stay current on industry developments and technology trends. With proper preparation, candidates can feel confident and well-prepared for the exam.

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