Exam Format & Objectives
Cisco 500-444 Cisco Contact Center Enterprise Implementation and Troubleshooting Exam
As a Cisco training expert, you would need to prepare yourself thoroughly to pass the Cisco 500-444 exam. The following sections will give you more information on how to pass the exam, what topics are covered, and what the exam objectives are.
- Cost: The cost of the Cisco 500-444 exam varies depending on your location, but it is typically between $300 and $400.
- Passing Mark: The passing mark for the Cisco 500-444 exam is 700 out of 1000 points.
- Time: The time allotted for the Cisco 500-444 exam is 90 minutes.
- Delivery Method: The Cisco 500-444 exam is delivered through the Pearson VUE testing center.
- Format: The Cisco 500-444 exam is a computer-based exam that consists of multiple-choice and simulation questions.
- Describing the Cisco Contact Center Enterprise (CCE) components, solution architecture, and deployment models
- Installing and configuring Cisco Unified Communications Manager (UCM) and Cisco Unified Contact Center Enterprise (UCCE)
- Configuring Cisco Agent Desktop (CAD), Cisco Finesse, and Cisco Unified Intelligence Center (CUIC)
- Implementing Outbound Option (OO) and Advanced Scripting
- Implementing Cisco Customer Voice Portal (CVP) and Voice XML (VXML) scripting
- Troubleshooting Cisco CCE solutions
- Monitoring and Reporting in Cisco CCE solutions
To pass the Cisco 500-444 exam, you need to have a deep understanding of all the exam objectives mentioned above. You can start by taking Cisco training courses and reading the recommended books and documentation. It is also recommended that you have hands-on experience with Cisco CCE solutions to apply the knowledge you have gained in real-world scenarios.
You should also make use of practice exams and study groups to test your understanding of the material and to identify any areas where you may need to improve. Practicing with real-world scenarios and hands-on experience is crucial in preparing for the Cisco 500-444 exam, as the exam includes simulation and multiple-choice questions.
In conclusion, by following these guidelines and preparing thoroughly for the Cisco 500-444 exam, you can increase your chances of passing and becoming a Cisco Contact Center Enterprise Implementation and Troubleshooting Expert.
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