What are the products you are selling?
The products we are selling are IT study guides, practice questions/answers that are 90% similar to real exam questions.
Most of these exams includes Interactive Test engines that are exactly the same when you take your exam.
Myitguides.com study guides and test engines are
designed by a team of IT professionals and contain realistic exam questions that guarantee your 90%+ high score in your next certification test.
Our study guides are designed to provide as much information as possible to help you pass your exams.
How will your study guides help me in getting my certifications?
Myitguides.com study guides and test engines contain realistic exam questions, case studies and lab scenarios found in a real certification
exam. By practicing these questions and study guides we 100% guarantee that you
will get your certification in first try or we refund your money in full.
How do I know if it is safe to shop at your website?
Our purchases are processed through Paypal "The safer, easier way to pay without exposing your credit card or bank account number".
Even if you are not a member of paypal, you can use your credit card. However, if you are a member, you will make the payment directly from your Paypal account.
If you have any questions about our payment methods click here or contact us.
How does your "100% Money Back Guarantee" work?
We have so much confidence in our exams that we have a "100% Money Back Guarantee" policy.
If a student of Myitguides.com fails the related exam once within
30 days of purchase, he/she can receive an exchange of product with no cost
or a full refund of his/her purchase.
How about if I purchase a package and fail only one exam. Do I still quality for the "100% Money Back Guarantee"?
You are always qualified for the "100% Money Back Guarantee" but you only get a portion of the payment.
Let's say if you purchase a package that includes 2 exams and you fail one you get 50% of the price paid.
If I fail the exam how can I claim my refund?
This is almost impossible that a student of Myitguides.com fails the exam. However, if for any odd reason
you fail your exam, all you need to do is e-mail support@Myitguides.com
a scanned copy of your failed result and we will refund your credit card by the
amount you paid for that particular study guide.
How do I receive my products after I purchase them?
After you sign up and your purchase is processed you will get instant access to your your purchased study guides/test engines under your "Profile".
How often are your study guides updated?
Our study guides/test engines are updated every 15 to 30 days or whenever an exam changes and a new version comes out.
What if I buy some of your study guides/test engines and they become out-dated before I take the exam?
You will have access to all updates for a period of one year for absolutely NO EXTRA COST.
How long will my membership last in order to have access to updated study guides/test engines?
You will have UNLIMITED ACCESS to all updates for a period of one year from the purchase date.
Do I get a receipt for my purchase?
Yes, you get one receipt from PayPal and one from Myitguides.com for all your purchases.
Under my account I only see one download like. From where do I get the interactive test engine?
This download like includes both PDF, Test Engine and the study guide files as one zip file.